DOCUMENT USE

Baseline: ES Level 5

ES: GLOBAL DESCRIPTION CLB: GLOBAL DESCRIPTION ES: DOCUMENT USETASKS CLB: READING / WRITING TASKS

LEVEL 5 COMPLEXITY OF THE DOCUMENT:

  • Document is complex. Multiple pieces of information organized in multiple sections with two or more additional components, such as colour coding, scale, perspective and symbols (e.g., intricate aerial maps, isometric drawings); or
  • Multiple documents and multiple types.
  • Specialized document types (i.e., familiarity with the document type is required for interpretation): Pareto charts, isometric drawings, Gantt charts.

COMPLEXITY OF INFORMATION ENTRY:

Information Search:

  • Locating multiple pieces of information using multiple search criteria which may have to be developed by the user; or
  • The results of one search in a subsequent search, possibly based on criteria developed by the user.

Information Entry:

  • Entering multiple pieces of information.

Thinking Process:

  • A high level of inference is required. The match between the information found or entered in the document(s) and the information required is ambiguous.
  • The information needed is mentally restructured into categories devised by the user.

COMPLEXITY OF INFORMATION USE:

  • Specialized knowledge of the content (i.e., substance) of the document may be required.
  • Information is evaluated to make judgments of quality based on criteria and/or to draw conclusions (e.g., critique research data to note methodological flaws).

BENCHMARKS 11 & 12 INFORMATION SEARCH

  • Searches through complex displays of information and uses high-level inferences, extensive background knowledge to locate and integrate multiple specific pieces of abstract information across various multiple complex and dense texts. (12)
  • Interprets, compare and evaluates both the content and the form of written text. (12)

INFORMATION ENTRY: (12)

  • Synthesizes and evaluates complex extensive information and ideas from multiple sources as a coherent whole (e.g., as an evaluative report of desired length and detail level). (12)
  • Writes highly specialized internal documents (e.g., procedures, policy manuals). (12)
  • Develops innovative complex forms and other formats of information display. (12)

PERFORMANCE CONDITIONS: (12)

  • Texts require high-level inferences (e.g., text-based, specialized knowledge-based, general background knowledge-based). (12)
  • Texts may be evaluative reports, problem-solution papers, research papers; aerial and satellite maps, meteorological charts and maps; blueprints, technical manuals, regulations; computer process simulation data displays, assembly and schematic drawings, infra-red and xray pictures, medical data computer displays. (12)

LEVEL 5

  • Refers to or cross reference between architectural, structural and mechanic blueprints to identify specifications pertinent to her/his work, such as the number of columns in a room or the size of spacing of steel studs. This requires an ability to interpret and apply multiple views shown in numerous drawings. At times, this may require an analysis of the blueprints to assure conformance to code standards.
  • Reads specifications, approximately 25 pages in length, for rarely used testing procedures. Interprets the application of the standard to specific cases, making high-level inferences as to how the information applies to specific cases.
  • Reads adjudication decisions that have established jurisprudence for pending grievances which are to go to adjudication. The legal wording has specific and complex implications for specific cases.

BENCHMARKS 11 & 12 INFORMATION SEARCH (12)

  • Reads and interprets texts related to arbitration, court proceedings and rulings, adjudication decisions in labour union disputes and grievances or parliamentary / legislative proceedings.(12)
  • Reads policy proposals, terms of reference, mission, vision and mandate statements, legislative bills, audits. (12)
  • Summarizes and evaluates information and ideas from multiple complex texts and graphics obtained in information searches and based on various methods of data collection (e.g., surveys, tests, experiments or literature search. (12)

INFORMATION ENTRY: (12)

  • Edits a report that synthesizes information from two or three different studies on applied research findings in the same area.
  • Writes a detailed proposal as an official bid on a job/contract, or as a grant or a funding request for a project. (12)
  • Writes a procedures manual or a policy manual for an organization or thesis. (12)
  • Writes a report that interprets to the public a large amount of data and complex information collected through questionnaires, interviews, experiments, ethnographies and other methods. (12)
  • Develops written public relations or promotional / marketing materials for a campaign. (12)