Graphing Essentials

Match Maker

Technical Sector: Business Support Services
- Job Descriptions

Entry Level Jobs: General Office Clerk, Customer Service Information and Related Clerks, Mail and Postal Clerks, Shippers and Receivers, Cleaners

General Office Clerk

General office clerks type and file correspondence, reports, statements and other material, operate office equipment, answer telephones and perform clerical duties of a general nature according to established procedures. They are employed in offices throughout the public and private sectors.

Customer Service Information and Related Clerks

This unit group includes clerks who answer enquiries and provide information regarding an establishment’s goods, services and policies and who provide customer services such as receiving payments and processing requests for services. They are employed by retail establishments, insurance, telephone and utility companies and by other establishments throughout the private and public sectors.

Mail, Postal and Related Clerks

This unit group includes clerks who process and sort mail and parcels in post offices, mail processing plants and internal mail rooms, and clerks who serve customers and record transactions at sales counters and postal wickets. Mail, postal and related clerks are employed by Canada Post Corporation, courier and parcel express services and establishments throughout the public and private sectors.

Shippers and Receivers

Shippers and receivers ship, receive and record the movement of parts, supplies, materials, equipment and stock to and from an establishment. They are employed by retail and wholesale establishments, manufacturing companies, and other commercial and industrial establishments.

Cleaners

Light duty cleaners clean the lobbies, hallways, offices and rooms of hotels, hospitals, schools, office buildings and private residences. They are employed by hotels, motels, hospitals, school boards, office building management companies and cleaning service companies.

Specialized cleaners clean and refurbish building exteriors, carpets, chimneys, industrial equipment, railway cars, ventilation systems, windows and other surfaces, using specialized equipment and techniques. They are employed by specialized cleaning services companies or may be self-employed.

Janitors, caretakers and building superintendents clean and maintain the interior and exterior of commercial, institutional and residential buildings and their surrounding grounds. They are employed by office and apartment building management companies, school boards, hospitals, recreational facilities, shopping malls and other establishments.