Essential Skills
Workshop Brochure
Watch your peers’ role-play scenarios carefully and complete the chart below. Completing this chart thoughtfully will help you when you have case studies on our next test and the final exam!
| GROUP MEMBERS’ NAMES | ACTORS' RELATIONSHIP | SITUATION | POORLY DEVELOPED ESSENTIAL SKILL(S) THAT LED TO CONFLICT | RESOLUTION STYLE (DESCRIBE) |
|---|---|---|---|---|
| Sam and Erin | boss and employee | Employee made an error in procedures | Reading Text | Compromise through encouraging employee to participate in literacy training |
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