Agency Assessment Tool

For literacy and Basic Skills Agencies

Assessment Steps	Guide Pages
1. Understanding Results	5-7
2. Understanding Cause	8-9
3. Developing Improvement	10-11
4. Review and Adjustment	11-12

Notes:

1. This tool can be used on its own or can be incorporated into existed self-assessment and continuous improvement processes already in place in your organization. The accompanying 'Agency Assessment of Organizational Capacity Guide' is a resosurce providing more detailed instructions and examples to support the use of the Agency Assessment Tool.
2. Steps 1-3 are performed during your initial assessment. Step 4 is to check progress on the improvement plans identified in Step 3. This is normally repeated every 3 months after the initial assessment process is completed.
3. The focus of self-assessment is on an agency's own results vis-á-vis its own targets. Progress is measures by continuous improvement in those results. Provincial targets are provided as reference points.