Table of Contents

  1. Clarity Kit Folder (153 KB)

  2. Why Use Clear Language?
    1. What is Clear Language?
    2. What Problems Does Unclear Language Cause in Municipal Workplaces?
    3. Who Benefits Most from Clear Language and Design?
    4. How Do Municipalities Benefit from Clear Language?
  3. Questions People Often Ask About the Clear Language Approach
  4. Case Studies
    1. Los Angeles County
    2. Saskatchewan Employment Supplement (SES)
  5. Before and After Examples
    1. Northlands Park and Cupe Local 30
    2. Greater Vancouver Municipal Bylaw
    3. Toronto Municipal Reports
  6. Top 10 Clear Writing Tips
  7. Where to Go to Learn More

  8. Clarity Kit Order Form (71 KB)