After clear language: Acme Screw & Gear memo

Analysis

The subject line shows that the two topics are different but related.

Since this is a sensitive issue, employees should know that a variety of people can provide information or assistance, which is the purpose of the "copy" line. This also shows that there is a united front.

The memo defines harassment and sexual harassment by addressing readers directly.

The definition also explains that harassment is against the law.

The company's position and role are much clearer.

The memo assures potential victims that action will be taken. This may also be important to those employees who do not feel this is serious.

A number of people are available for information and assistance.

If people are uncomfortable going to others at work, outside help is available.

ACME SCREW & GEAR LTD. MEMO

DATE: March 30, 1999
TO: All Employees FROM: Carol Hines, General Manager
SUBJECT: Harassment and Sexual Harassment
COPY: Rena Parks, Shop Steward
Singh Samura, Human Resources Manager

What is harassment and sexual harassment?

• If anyone does or says anything to you which insults you, offends you, hurts, or embarrasses you in any way, this may be harassment.
• Harassment and sexual harassment are against the law, according to the Ontario Human Rights Code.

What are the company's rules about harassment and sexual harassment?

• Acme will not allow any employee, manager, customer or supplier to harass an Acme employee.
• Acme will use legal action against anyone who harasses an Acme employee. We will support, in any way possible, any employee who has been harassed.

Do you have any questions?

• If you do not understand this policy, please contact someone in Human Resources, your union representative or me for more information.
• If someone has harassed you, please contact someone in Human Resources, your union representative or me. We want to help you. We will not use your name.

For more information on the Ontario Human Rights Code, contact the Ontario Human Rights Commission at the address below.

– Gordon W.E. Nore, Clear Lines: How to Compose and Design Clear Language Documents for the Workplace, Frontier College Press, Toronto, 1997