Unit # 5: Administrative Tasks and Program Accountability

Objectives:

• to outline the practitioner’s key administrative responsibilities
• to discuss the practitioner’s role in demonstrating program accountability

Some administrative responsibilities have already been touched on in previous units. These mainly have to do with record keeping and reporting. Experienced practitioners surveyed for the Guide stressed the importance of being accurate and timely.

Examples of Roles and Responsibilities

The following checklist outlines key roles and responsibilities related to Administrative Tasks. You may use this list to check off the ones that apply to your situation and to add other ones.

• understand the how/what/why of ministry reporting, such as completing required documentation to support IMS and to support in-house record keeping that backs up IMS
• maintain accurate, complete and up-to-date student records
• submit attendance records as required
• prepare reports for sponsors as required
• adhere to guidelines and directives regarding client confidentiality
• provide feedback to program co-ordinator/manager as required

Internal Agency Evaluation

As part of the contract with MTCU, your program must conduct yearly program evaluations. The eighteen Core Quality Standards (CQS) are a key component of the accountability process. They can be found in Appendix 3 of the Guidelines: www.edu.gov.on.ca/eng/training/literacy/main.html