Leesie is 25 years old and lives at home with her sister, two brothers and parents. She is attractive, friendly and is always smiling and joking with people. People often describe her as free-spirited. Leesie has worked at the Northern Store for two years. Her supervisor says that customers love her but she is not reliable or consistent in the way she performs her duties. Leesie attends an upgrading class at the local community learning centre.
Leesie had difficulty with writing in school. She has always had trouble with answering math questions in her head, even simple ones. At work, she often gives people the wrong change. Leesie takes coffee orders for staff at work and often gets the order mixed up and wrong. Leesie often blurts out the first thing that pops into her head. This often takes a group conversation off topic. Sometimes what she says is not the truth, but a convenient answer.
Leesie would like to improve her skills so that she can get a better paying job and move away from her family home into an apartment with her best friend. She is serious about trying to find a job as a receptionist. She knows that she will have to be able to take phone messages and do a small amount of typing.