Plain Language

The following table deals with the three elements of successful written communication: formulation, organization and presentation of information. It proposes various courses of action and tips for plain language.

COURSES OF ACTION
Use familiar language, known expressions and illustrations

Tips:

  • Choose familiar, everyday words and expressions (e.g., “quite” rather than “relatively”)
  • Define specialized words and difficult concepts, illustrate them with examples and provide a glossary when it is necessary to use several such words/concepts
  • Choose concrete rather than abstract words and give explicit information (e.g., “car crash” rather than “unfortunate accident”)
  • Avoid jargon and bureaucratic expressions
  • Use acronyms with care and only after having spelled them out
  • Choose one term to describe something important and stick to it; using various terms to describe the same thing can confuse the reader
  • Add tables, graphs, illustrations and simple visual symbols to promote understanding

Examples:

INSTEAD OF:

  • 23-01-2003

USE:

  • January 23, 2003
  • We can reasonably speculate that young adults want to hear about terrorism and security
    issues.
  • Young adults are likely to want to hear about terrorism and security.
  • Tax payers are encouraged to e-file their tax returns.
  • Did you know that you can file your tax returns on the Internet?