1. And what about your experience using the Internet?

    • Have you ever used the Internet before? How long ago was this?
    • Is the Internet used in your household? In your workplace? Do your children use the Internet at school?

  2. Do you know someone who uses the Internet regularly? A child/parent/friend?

    • What do they use the Internet for?

  3. What would you say is the main reason why you have never used the Internet, or have not used it recently?

    • [Some of you mentioned that you are not interested in using the Internet]

      • Why do you say this?
      • Is there any specific type of thing that you would be interested in doing on the Internet?

    • [Some of you mentioned there is no need for you to use the Internet]

      • Why do you say this?
      • Can you think of a situation where you would need to go online?

    • [Some of you mentioned that you are concerned about safety on the Internet]

      • Why do you say this?
      • What would make you more comfortable about safety online?

    • [Some of you mentioned that you are not comfortable with technology]

      • Why do you say this?
      • What would help you become more comfortable using technology?

    • [Some of you mentioned that the reason you do not use the Internet is because of cost/can’t afford it]

      • What about using the Internet in a public place where access is free? Would you be interested in accessing the Internet in a public place? Why/Why not?