Heavy Equipment Operator (HEO) and Skilled Labourer - Final Report - Part I - Essential Skills & Employability Skills, Part II

Topic – Employability in Construction Learning Outcomes – participants will be able to: communicate on the worksite including hand signals and signage, and describe how to ask appropriate questions when necessary.
Time	Steps	Activity	Materials
45 min	Introduction	Communication on the work site
	Explain the Importance	People communicate constantly. It is important to talk to employers and co-workers appropriately.	Handout: Comm. Pkg
	Show Learners	Discuss the charts illustrating the Face to Face vs. Phone communications. Ask participants to demonstrate the non-verbal languages. Discuss how your voice and can affect the message you send to others. Review effective listening.
	Learner Shows you	Ask participants to complete the worksheet on Effective listening including what they can do to improve their communication skills.