5. Think carefully about how to present the information.
	Consider using questions and answers, checklists or charts.
	Consider what illustrations could be used to explain the text.
	Consider whether more than one language is needed. How can they be presented so they won’t confuse the reader.
6. Be prepared to go through several drafts.
	Sometimes it helps to get your ideas down first in the language and style you are comfortable with. You can change the language and writing style in later drafts.

Step Two — Write

1. It’s important to get the beginning right.

	The title or heading must interest the readers and give them a context for the information.
	Imagine that the reader may read only the title and sub-titles. Try to highlight the main points in a complete idea.
	Don’t be surprised if you have to write the titles last. Sometimes you have to see the finished piece before you know what the best title will be.
	The main idea should be near the beginning. If you want your readers to do something, they should know it immediately. Consider highlighting this information with bold type, a different set-up or a box.