Part 1: Getting Started

“Strategy” versus “Tactics”

To establish a common language throughout your organization, it helps to appreciate the difference between “strategy” and “tactics”.

“Strategy” refers to general umbrella statements of philosophy, beliefs, character, or values.  These statements are the guiding principles of an organization, or the Policy by which it operates – usually without reference to a specific situation.  “Tactics”, on the other hand, are the specific initiatives or programs an organization executes to achieve its goals.

Like a Mission Statement, once strategy has been identified it rarely changes.  Tactics, however, can and should change regularly to reflect changes in operating conditions.  Even highly effective public awareness campaigns may eventually lose their impact and/or relevance over time. When conditions change, tactics should change in response.