CONTEXT
- Less predictable context.
- Communicates one-on-one on
detailed and specific matters, often on
the phone or by listening to recorded
information.
- Interacts frequently with several
people or one-on-one on more
detailed and complex matters.
- Gives a short talk or directions to a
small group.
- Participants have clearly defined roles.
- Selects from a moderate range
of formats and styles to present
information.
- Established rules and conventions,
mostly familiar situation and setting.
- Physical context may be used to
support verbal communication visually.
- Exchange is of brief to moderate
duration (10-30 minutes).
- Physical conditions may impede
communication.
RISK
- Moderate resulting in: unsuccessful
interaction where each particular
failure is significant: loss of some
money or time, minor hazard, or
one-on-one hostility that can be fairly
easily terminated.
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- Learner can obtain key information
for important tasks by listening to
15-30 minute complex authentic
exchanges and presentation (some
demanding contexts of language use).
(9)
LIMITATIONS
- Often has difficulty following rapid,
colloquial/idiomatic or regionally
accented speech between native
speakers. (8)
- Learner is adequately briefed for
focused listening. (PC 8/9)
- Input is clear and concise. (8)
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- Listens to customers describe their
needs and responds to customer
inquiries.
- Listens to the dentist during an
examination to enter information on
the patient’s dental chart.
- Listens to drivers to keep track of
their locations and speak with them
via a two-way radio to send them to
various destinations.
- Listens to consultation notes, using a
dictaphone, to transcribe them.
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