LISTENING

Baseline: ES Level 2

ES: GLOBAL DESCRIPTION CLB: GLOBAL DESCRIPTION ES: ORAL COMMUNICATION TASKS CLB: LISTENING TASKS

CONTEXT

  • Less predictable context.
  • Communicates one-on-one on detailed and specific matters, often on the phone or by listening to recorded information.
  • Interacts frequently with several people or one-on-one on more detailed and complex matters.
  • Gives a short talk or directions to a small group.
  • Participants have clearly defined roles.
  • Selects from a moderate range of formats and styles to present information.
  • Established rules and conventions, mostly familiar situation and setting.
  • Physical context may be used to support verbal communication visually.
  • Exchange is of brief to moderate duration (10-30 minutes).
  • Physical conditions may impede communication.

RISK

  • Moderate resulting in: unsuccessful interaction where each particular failure is significant: loss of some money or time, minor hazard, or one-on-one hostility that can be fairly easily terminated.
  • Learner can obtain key information for important tasks by listening to 15-30 minute complex authentic exchanges and presentation (some demanding contexts of language use). (9)

LIMITATIONS

  • Often has difficulty following rapid, colloquial/idiomatic or regionally accented speech between native speakers. (8)
  • Learner is adequately briefed for focused listening. (PC 8/9)
  • Input is clear and concise. (8)
  • Listens to customers describe their needs and responds to customer inquiries.
  • Listens to the dentist during an examination to enter information on the patient’s dental chart.
  • Listens to drivers to keep track of their locations and speak with them via a two-way radio to send them to various destinations.
  • Listens to consultation notes, using a dictaphone, to transcribe them.