• Keep sentences short.
    Before:
    There are many services and benefits provided by Veterans Affairs Canada that you or members of your family may be entitled to if you are a war veteran or civilian with theatre-of-war service, or a serving or former member of the Canadian Forces regular or reserve, or the RCMP. (49 words)
    After:
    As a war veteran or a civilian with theatre-of-war experience, you or your family may be entitled to certain services and benefits. (22 words) Benefits are available to serving or former members of the RCMP or Canadian Forces (regular or reserve). (18 words)
  • Present important information first.
    Before:
    The Geological Survey of Canada has been providing Canadians with a comprehensive geoscience knowledge base to support economic development, public safety and environmental protection since 1842. Survey scientists offer technical workshops and public information sessions to northern Aboriginal communities to explain the importance of geoscience in land-use decision making.
    After:
    Geoscience, the study of the Earth, is helping northern Aboriginal communities make the right decisions about land use. The Geological Survey of Canada supports economic development in those communities by focusing on environmental and public safety issues. Contact the Geological Survey of Canada to schedule a technical workshop or public information session in your community.
  • Use bullets to lighten the text.
    Before:
    Programs are shown in bold text. Titles of directories, booklets and pamphlets appear in italics. You will also find toll-free telephone numbers, and Web site and mailing addresses. These will allow you to access services or more information.
    After:
    • Programs are shown in bold.
    • Toll-free telephone numbers and Web site and mailing addresses are provided with each service description.
    Before:
    These include financial help through the War Veterans Allowance Program, home care and community-based long-term care through the Veterans Independence Program and a tax-free disability pension.
    After:
    Support includes:
    • financial help through the War Veterans Allowance Program;
    • home and community care through the Veterans Independence Program;
    • a tax-free disability pension.
  • Use the active voice.
    Before:
    There are literally hundreds of programs and services offered by the Government of Canada.
    After:
    The Government of Canada offers a variety of programs and services for First Nations people.

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