C. General Experience [50 minutes]

3. Has everybody here used the Internet before? When did you first start using the Internet [Go around the table]
   
   
4. So, most of you started using the Internet quite recently. Can you tell me why you started (or what made you start) using the Internet recently?
   
   
5. Before you started using the Internet, did you expect that you were going to start using the Internet? Or was it something that you did not expect to start using?

Barriers to Internet usage

6. The Internet has existed for quite a few years now, but you only started using it recently. Can you tell me why that is? What took you so long to start using the Internet? Were there barriers that prevented you from using the Internet?
   
   
   • [Some of you mentioned that you were not interested in using the Internet]
     
     
     • Why do you say this?
     • How did you overcome this? Do you still feel the same way?
       
       
   • [Some of you mentioned that you thought that there was no need for you to use the Internet]
     
     
     • Why do you say this? How did you overcome this?
     • Do you still feel the same way?
       
       
   • [Some of you mentioned that you were concerned about safety of the Internet]
     
     
     • Why do you say this?
     • How did you overcome this barrier?
       
       
   • [Some of you mentioned that you were not comfortable with technology]
     
     
     • Why do you say this?
     • How did you overcome this barrier?
       
       
   • [Some of you mentioned that the reason you did not use the Internet is because of cost/can’t afford it]