Endnotes

Return to note 1 MTCU, Employment Ontario Brand Kit Info Sheet for Third Party Service Providers, December 2006.

Return to note 2 MTCU, DRAFT Agency Assessment of its Organizational Capacity Guide, June 2007.

Return to note 3 Some LBS programs continue to struggle with learner exit interviews. For strategies on increasing the rate of return for learner exit interviews, please visit CLO’s Literacy Basics “Exit and Follow-Up” module at www.nald.ca/literacybasics.

Return to note 4 MTCU: Presentation to the CESBA Pre-Conference LBS Managers, December 2006.

Return to note 5 Office of the Auditor General of Canada, Reporting on Outcomes: Setting Performance Expectations and Telling Performance Stories. www.oag-bvg.gc.ca/domino/other.nsf/html/200305dp1_e.html#hd3c

Return to note 6 Employment Ontario. Agency Assessment of Organizational Capacity Guide for Literacy and Basic Skills (LBS) Delivery Agencies. September 2007, pg 7. For more information about the Pareto Principle, see Wikipedia at http://en.wikipedia.org/wiki/Pareto_principle.

Return to note 7 www.myschool-monecole.gc.ca/Research/publications/html/p132/9_e.html

Return to note 8 Australian Government – Department of Finance and Deregulation website. www.finance.gov.au/budgetgroup/Commonwealth_Budget_-_Overview/structuring_outcomes_outputs.html

Return to note 9 Outcomes and Outputs: Are We Managing Better as a Result?CPA National Public Sector Convention. May 20, 2005.
Ian McPhee. Auditor-General for Australia. www.anao.gov.au/uploads/documents/Outcomes_Outputs_Are_We_Managing_Better_as_a_Result.pdf

Return to note 10 www.edu.gov.on.ca/eng/training/cepp/aboutjc.html

Return to note 11 Evaluation and Compliance Framework – Guide for Job Connect Agencies.

Return to note 12 MTCU, Presentation to the CESBA Pre-Conference LBS Managers, December 2006.

Return to note 13 MTCU, CIPMS Key Elements, August 2007.

Return to note 14 MTCU, Key Messages for CIPMS Training, August 2007

Return to note 15 MTCU, Logic Model, 2006.

Return to note 16 MTCU, Key CIPMS Definitions, June 2007.

Return to note 17 Ibid.

Return to note 18 Ibid.

Return to note 19 MTCU, LBS-CIPMS Advisory Group Measures and Indicators (Draft). January 2007.

Return to note 20 MTCU, Agency Assessment of Organizational Capacity Guide for Literacy and Basic Skills (LBS) Delivery Agencies, Draft,
June 2007, pg. 1.

Return to note 21 Employment Ontario. Agency Assessment of Organizational Capacity Guide for Literacy and Basic Skills (LBS) Delivery Agencies.
September 2007, pg. 1.

Return to note 22 Ibid., pgs 3-4.

Return to note 23 MTCU, Key Definitions, 2007

Return to note 24 www.nrsweb.org/about/history.aspx

Return to note 25 MTCU, Additional Key Terms for LBS CIPMS, 2007

Return to note 26 Adult Education and Family Literacy Act: Report to Congress on State Performance, 2006 and Implementation Guidelines: Measures and Methods for the National Reporting System for Adult Education, July 2006

Return to note 27 Guide for the Development of Results-based Management and Accountability Frameworks. August, 2001.
www.tbs-sct.gc.ca/eval/pubs/RMAF-CGRR/rmafcgrr05_e.asp

Return to note 28 Good Practices in Organizations other than the Government of Canada: Parliamentary Accountability, Results-Based Management and Management Competency Development Strategies Canada School of Public Service Website. www.myschool-monecole.gc.ca/Research/publications/html/p132/9_e.html

Return to note 29 For more information, see The Alberta Science and Research Authority’s website at www.asra.gov.ab.ca

Return to note 30 Op. Cit., Good Practices in Organizations other than the Government of Canada.

Return to note 31 Ibid.

Return to note 32 www.health.gov.on.ca/english/public/pub/ministry_reports/mh_accountability/mh_accountability_e.pdf

Return to note 33 Ibid.